Are there any programs available for senior citizens?

For persons 60 years of age or older, the account can be marked penalty exempt. This would keep the account from penalizing on the penalty (due) date and give that account until the original cutoff date without any additional charges. Reminder notices will still be mailed if the payment isn’t received by the original due date. Accounts not paid in full by 5:00 on the cutoff date will still be processed for cutoff and the non‐payment fee will be assessed.

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1. How do I open an account?
2. How do I transfer my service from one address to another?
3. How do I terminate an account?
4. My service was turned off for Non-Payment. Why am I still receiving a bill?
5. How do I request an emergency turn-off?
6. I have questions about my Garbage service, who do I call?
7. Where are you located?
8. Can I view by bill online?
9. Do you offer paperless billing?
10. Where can I pay my bill?
11. Do you accept post-dated or temporary checks?
12. Can I have an extension on my bill?
13. Do you accept electronic payments?
14. How is my due date determined, and can I change my due date?
15. I had a leak and got it repaired. Can I receive a discount on my bill?
16. How can I determine if I have a leak?
17. What are some ways to conserve water?
18. How do I read my water meter?
19. If I fill up my swimming pool, is there a discount if I notify the City?
20. Why is my water bill so high?
21. Are there any programs available for senior citizens?
22. How is my wastewater (sewer rate) determined?
23. Does the City of Temple offer average or budget billing?