Cancel Utility Service: Residential & Commercial


  • Only an account holder or authorized representative can request cancelation.
  • Services will continue to bill to the account holder unless a request to cancel service is received.

What to Expect


  • A confirmation and reference number email.
  • Water is turned off as early as 8:00 a.m. Monday through Friday, regular business days.
  • A final bill generated within three business days will be mailed to the forwarding address provided. 
  • If your account is set up for e-notifications, an email will be sent the day the final bill is generated.If service is terminated and water is disconnected, and you request reconnection, a fee may be applied to your account. 

Changes


  • Any changes must be emailed by 8:00 a.m. on the termination date.
  • Include the address and reference number from your initial online confirmation email. 
  • Please do not resubmit a request as the original request may already be scheduled.

Select the service you would like to cancel:

Cancel Residential Service
Stop Commercial Service