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FAQs

1. What items are accepted in the Curbside Recycling Program? Aluminum cans, cardboard, pasteboards, magazines, mixed paper and paper products, newspapers, plastic containers, bottles, lids, tin/steel cans.

2. Where do I go to ask questions or offer suggestions, comments, or concerns about the curbside recycling program? You may call the Solid Waste Division at (254) 298-5725 or e-mail correspondence directly to . You may also Like our Facebook page at www.facebook.com/templerecycles

3. Is there a monthly cost for curbside recycling? No, there is no additional costs for this service, it is simply an increase in services.

4. How can I find out more information about the city’s  curbside recycling program?  Visit the City’s website at: www.templetx.gov/recycle, and click the tab for curbside recycling, or call the Solid Waste Division at (254) 298-5725. You may also Like our Facebook page at www.facebook.com/templerecycles

5. What time do I need to have my cart out for collection?  The cart should be placed out for collection by 7:00 am on collection day.

6. Where am I supposed to store the green container on days other than collection day? Please store the container away from the street curb. The container may be stored in your garage or up next to your home until collection day. If on an alleyway, the container can remain on the alley.

7. What is the final process for collection, since the different materials are co-mingled? All co-mingled recyclables are hand-sorted by our partner’s staff at Temple, Iron and Metal. They sort according to their processing needs.

8. Do I need to bag the recyclables? No. Leave the items co-mingled. It saves time and disposal for the plastic bags which are not accepted in this pilot program. Exception: please bag shredded paper.

9. Does the City make proceeds from the recyclables? The City receives $5 per ton collected. This is used to fund the recycling program.

10. What are the long-term goals of curbside recycling? To extend the life of the landfill.

11. Should residents put out recycling containers every week, even if the containers are not full, or wait until they are full to pull them out? A. Residents should pull containers out to the curb for pick up as frequently as they need to – for purposes of analysis, City staff understands that numbers may be somewhat skewed, taking into consideration the frequency of some residents who choose to skip a week in disposing of recyclables. The overall weight of recyclables will remain the same in evaluation of the diversion rate, whether or not the bin is placed out weekly or bi-weekly.

 

MISCELLANEOUS

1. Do schools allow you to drop off recyclables as a resident?  You will need to check with your neighborhood campus to see if they will accept recycling from the neighborhood. The TISD campuses do not have available resources to accept all different recyclables that are being accepted in this pilot curbside recycling program.

2. What are the options for yard waste that could easily fill the trash bin after a weekend of cleaning? The City offers a twice per month collection for landscape materials and any bulk items. There are set collection days for these items to be placed at the curb.

3. How is yard waste processed/recycled?  Brush and tree trimmings are collected and transported to the Temple-Belton Wastewater Treatment Facility on FM 93 for composting with waste water sludge. As a reminder, please be sure to keep brush separated from bulk – any piles that are cross contaminated go directly to the landfill for disposal and cannot be utilized in the composting operation.

4. Has the schedule for brush/bulk pickup been modified?  No – everyone is still receiving twice per month brush/bulk pickup collection. As a reminder, please be sure to keep brush separated from bulk – any piles that are cross contaminated go directly to the landfill for disposal and cannot be utilized in the composting operation.

CONTACT INFORMATION

1. How can I find out more information about the City’s pilot curbside recycling program?  Visit the City’s website at: www.templetx.gov/recycle, and click the tab for curbside recycling, or call the Solid Waste Division at (254) 298-5725. You may also Like our Facebook page at www.facebook.com/templerecycles

2. Where do I go to offer suggestions, comments, or concerns about the curbside recycling program? An email address has been set up to correspond directly with City staff at . You may also Like our Facebook page.

3. Who do I contact if I am unsure whether a particular item is recyclable?  Please contact the Solid Waste Division at (254) 298-5725.

PROGRAM

1. What are your long term goals in this?  To extend the life of the landfill.

2. Are there any incentives / charges for recycling / not recycling?  No, not at this time.

3. Has anyone thought about cost savings for residents, with less driving and time spent going to the drop off points?  That number is a little hard to assess for the City. Over the course of the last six years, about 1-2% of residents have been using the drop off recycling facilities. The feedback we are getting is that curbside and co-mingled recycling is what residents need.

4. What is your guess as to how this will affect future costs? The recycling program should help us decrease future costs or at least mitigate or slow down future cost increases. There currently is not a rate change for trash services. We need more information before projecting the rate, such as the diversion rate. It is probably safe to say more time will be needed to assess the program.

5. Does the City make proceeds from the recyclables?  No, the City is not receiving any revenue from the sale of recyclables during the pilot program. Temple Iron and Metal is handling the recyclables and doing all the sorting as a partner and they will make any proceeds from the sale of recyclables.

6. Where are the recyclables taken once they are collected from the bins?  The recyclables are taken to Temple Iron & Metal for sorting and processing.

7. Is Temple Iron and Metal making a profit and appropriately benefiting from this partnership? The City is not directly tracking the benefits to Temple Iron and Metal. However, we have been informed that they are making a profit and find the program to be a win-win situation for the residents, the City and themselves.

8. Are containers labeled as to what recyclables are accepted?  There are no labels included on the containers. The delivery of each container also included a brochure listing the products that can be included in the recycling cart.

9. Is the green container the same size as the black container?  Yes- both are the same size; however different manufacturers have similar molds but not exactly the same design, so the containers may seem a little different than others because of the molding process.

10. What clearance is needed for the truck to pick-up the bin and have trees been a problem?  If a resident notices their bin has been moved after dumping, then clearance could have been a problem, so please place the bin in the new location the next week. The truck also needs at least 3-feet on either side of the bin to service it safely.

11. Where am I supposed to store the green bin on days other than my collection day?  Please store the container away from the street curb. The container may be stored in your garage or up next to your home until collection day. If on an alleyway, the container can remain on the alley.

12. As a customer who shares a container, are we able to get more containers?  Once you begin recycling we believe there will be more space for regular household garbage in the shared container along with your recyclables being placed in your new 96 gallon recycling bin. If you have chosen not to recycle and have a need for an additional garbage container, one can be requested from the Solid Waste offices at (254) 298-5725 for an additional $5.50 per month per container.

13. Are you going to consider changing pick-up to every other week, since that is how people tend to put their bins out?  Changes to the frequency in collection cycles are not being considered at this time.

14. Are the bins going to be numbered to the house/street address?  No.

15. How is the City planning to avoid contamination when using the same garbage trucks for regular trash and recyclables?  Drivers are required to wash their trucks inside and outside on a regular basis. Residential garbage is not collected on Wednesdays, so the truck will be washed thoroughly to eliminate any contamination from inside the truck on that day.

16. Why are plastic bags excluded?  Plastic bags are difficult to handle. They fly out of the bin and out of the truck. There are many other convenient locations that collect them for recycling and the City encourages residents to utilize these venues to recycle plastic bags.

17. Why is glass able to be collected at recycling centers, but not curbside?  Temple’s recycling drop-off centers have a separate bin for glass, where it does not get crushed. In curbside collections, items are co-mingled and any broken/crushed glass contaminates other recyclables and is a safety issue.

MATERIALS

1. What items are accepted in the Curbside Recycling Program?  Aluminum cans, cardboard, pasteboards, magazines, mixed paper and paper products, newspapers, plastic containers, bottles, lids, tin/steel cans.

2. Is junk mail accepted?  Yes – all junk mail is accepted, to include window envelopes.

3. Is Styrofoam recyclable?  No – Styrofoam can NOT be recycled in this program. There may be other programs that will take some Styrofoam products back, but they are not a part of our program at this time.

4. Styrofoam vs. polystyrene #6?  The clear plastic is okay – the foam products are handled separately and are not acceptable at this time. Please see additional link for Plastic Coding System.

5. Are phone books accepted?  Yes – phone books are acceptable in this program.

6. Are magazines of all types of paper finishes allowed?  Yes – Colored, wax coated, and paper magazines are all accepted. The only exception to this is wire bound magazines. Please dispose of wire bound magazines in garbage containers.

7. Do I have to remove the ring on the plastic bottle?  No – the plastic ring does not need to be removed.

8. Are plastic drink lids and straws accepted?  Yes.

9. Are plastic utensils acceptable?  No – these items are not recyclable in our program.

10. Are empty plastic pill bottles acceptable?  Yes – your empty plastic bill bottles are okay to place in the bin, please separate the lid.

11. Are bags within cereal boxes accepted?  No – please remove the plastic bags from the cereal boxes before placing the cereal box in the bin. The bags within the cereal box are not accepted.

12. Is shredded paper accepted?  Yes – shredded paper is accepted in this program. Since it is shredded and difficult to keep together it is okay to put the shredded paper in a plastic bag for an easier sorting process at Temple Iron and Metal.

13. Where can I recycle my plastic shopping bags?  Please return them to your local retailer on your next visit. There are many locations that have bins in their entrances to accept plastic shopping bags.

14. Will wax cardboard be collected?  Yes, in most cases. Cardboard milk cartons, orange juice cartons, Tide boxes, etc. are all types of cardboard and are acceptable in our curbside program.

15. Are bread bags recyclable?  Bread bags are recyclable, but not in our program. Bread bags, plastic dry cleaning bags, plastic newspaper bags and other plastic bags can all be recycled with your plastic shopping bags and returned to one of the local retailers.

16. Are plastic dry cleaning bags acceptable?  Plastic dry cleaning bags are recyclable, but not in our program. Bread bags, plastic dry cleaning bags, plastic newspaper bags and other plastic bags can all be recycled with your plastic shopping bags and returned to one of the local retailers.

17. Is it okay to put newspapers in a paper bag?  Yes – the paper bag is also recyclable and okay to place in the bin together in this manner.

18. Tin can lids – should they be separated from the rest of the tin can?  No – they do not have to be removed from the rest of the tin can. However, if the lid is completely off please place the loose lid inside the tin can before placing in the recycling bin for safety reasons.

19. Are the sharp edges of tin can lids a problem/safety hazard?  No – workers separating recyclables wear safety gloves. However, it would be smart to drop the lid inside the tin can then then place in your bin.

20. Why is glass not accepted in the curbside recycling program?  Glass is a safety issue in the current program because of sorting operations. Most of it breaks when emptied into the truck and then pieces contaminate the rest of the recyclables. At this time, please refrain from disposing of glass products in the bins.

21. What is the minimum size of paper or other object that is easy to sort and is acceptable in the program?  There is not a minimum acceptable size. All paper products are recyclable. Smaller pieces of paper, such as sweetener packages, will tend to stick to the other paper. However, if they do not, they may not be picked up in the sorting process and will be swept up with the trash during clean up.

22. Are pizza boxes acceptable?  Food containers, such as pizza boxes, that have been contaminated with food are not accepted.

23. Are frozen pizza boxes accepted?  Yes – items from the freezer section, such as frozen pizza, waffles, pancakes, etc., are acceptable because they do not have any food residue (contamination) on them. These items are typically wrapped in plastic wrap before being placed in the box.

24. Should I collapse boxes and any other materials?  If it will make more room in your bin please collapse the boxes, however, it is not necessary for sorting and processing purposes. Collapsing does help to save space and insure that boxes will not get stuck in the container, keeping other recyclables from falling out when being loaded into the truck. Be sure your broken down boxes will clear your container edges.

25. How clean does the recyclables have to be?  The cans need to be rinsed out before being placed in the bin. However, the materials do not need to be completely dry before placing in the bin.


City of Temple
2 North Main Street
Temple, TX 76501
Phone: (254) 298-5561